Privacy Policy

Protecting Your Privacy

We are 100% committed to protecting your privacy and security and ensure we work within the guidance and rules set out by local Government and GDPR.

For all our services, the data controller — the company that’s responsible for protecting your privacy— is H5 Supply Limited, owners of Ony, It's Ony, Ony Wear & Ony Hoodies.

We will only collect and use your personal data for the following purposes, to:

  • fulfil your order
  • communicate with you regarding promotions and to keep you up to date with our latest offers and trends
  • help us to make our marketing more relevant to you and your interests.
  • improve our services to you.
  • meet our legal responsibilities

We have appropriate organisational safeguards and security measures in place to protect your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. The communication between your browser and our website uses a secure encrypted connection wherever your personal data is involved. We require any third party who is contracted to process your personal data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law In the unfortunate event of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so. We will not knowingly collect any data from children under the age of 13 or sell products to children. If you are under the age of 13, you are not permitted to use or submit your data to the website.

We collect your data by your direct interactions with our website including Automated technologies or interactions, your details you provide when you sign up or purchase from our store, Third parties including refferals from friends, technical data from google and third parties, technical data from affiliates, social media data,

We will only collect personal data from you when we have your consent to do so, we need your personal data to perform a contract with you. For example, to process a payment from you, fulfil your order or provide customer support connected with an order, the processing is in our legitimate interests and not overridden by your rights, we have a legal obligation to collect or disclose personal data from you.

We may send you marketing communications and promotional offers: if you have opened an account with us or purchased goods from us, or registered for a promotion or event, and you have not opted out of receiving that marketing (in accordance with your preferences)

by email if you have signed up for email newsletters or if you have provided us with your details when you entered a competition and you have consented to receiving such marketing (in accordance with your preferences, as explained below).

We may use your Identity, Contact, Technical, Transactional, Usage, Profile Data and Marketing and Communications Data to form a view on what we think you may like, or what may be of interest to you, and to send you details of products and offers which may be relevant for you. Sometimes we may also include with your order, inserts advertising goods, services or offers from other third-party companies that you may be interested in.

You will always have full control of your marketing preferences. If you do not wish to continue receiving marketing information from us (or any third party, if applicable) at any time:

  • you can unsubscribe or ‘opt-out’ by using the unsubscribe button and following the link included in the footer of any marketing email; or
  • account holders may withdraw their consent by simply logging in to your account and changing your ‘Contact Preferences’.

We may disclose and share your personal data with the parties set out below:

where you have consented for us to do so. For example, if you have consented to receive marketing materials from third parties, or in respect of third parties’ (including co-branded or jointly promoted) products and services, we may pass your data on to the relevant third parties for the purpose of sending you such marketing communications.

to business partners, suppliers, sub-contractors and other third parties that we use in connection with the running of our business for the purposes set out in the table above in the section ‘How we use your data’, such as:

third party service providers that we engage to provide IT systems and software, and to host our website.

third party payment processing services. Your payment details are provided to the payment processing service you have selected, who are required to comply with applicable regulations and data protection laws. Please refer to the privacy policy of the relevant provider for details of how they process your personal data.

services and to provide marketing and advertising services.

third party service providers that we engage to deliver and process your e-gift card orders and e-gift card payment.

third party service providers that we engage to deliver goods you have ordered and to manage any returns.

third party service providers that we engage to send emails and postal mail on our behalf including in relation to incomplete orders or abandoned baskets, or marketing communications, to provide data cleansing services and to provide marketing and advertising services.

analytics and search engine providers that assist us in the improvement and optimisation of our website.

affiliate networks through whom you have accessed our website.


Our website uses cookies to distinguish you from other users of our website and to keep track of your visits. They help us to provide you with the very best experience when you browse our website and to make improvements to our website. They also help us and our advertising networks to make advertising relevant to you and your interests.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

For detailed information on the cookies which we and our third-party providers use and the reasons why we use them.

Your Rights

You have several rights under the data privacy legislation. This includes, under certain circumstances, the right to:

  • request access to your personal data
  • request correction of your personal data
  • request erasure of your personal data
  • request restriction of processing of your personal data
  • request the transfer of your personal data
  • object to processing of your personal data
  • request human intervention for automated decision making
Contact Us

Please send any questions, comments or requests for more information to

This privacy notice was last updated on 27th May 2021

H5 Supply Limited

Registered Company Number: 12619451

UK VAT Number: 352031151